Interview with Business Profits Radio Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketing, operations? This wide-ranging interview covers a tremendous variety of topics relating to business process excellence.
Direct download: interview_by_robert_skrob.mp3
Category:podcasts -- posted at: 11:13am MDT

Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?
Direct download: why-healthcare-quality-stinks.mp3
Category:podcasts -- posted at: 1:29pm MDT

Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much money. Improvements are usually small, and overall improvement is gradual. Americans have little patience for such an approach. This podcast describes the American version of Japan's successful approach to improving products and processes.
Direct download: american_kaizen.mp3
Category:podcasts -- posted at: 5:50pm MDT

What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.
Direct download: episode_026-tough_times_and_lean_six_sigma.mp3
Category:podcasts -- posted at: 4:06pm MDT

There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reasons.
Direct download: episode_025-10_reasons_to_do_six_sigma_1.mp3
Category:podcasts -- posted at: 1:54pm MDT

Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!
Direct download: episode_024-flavor_of_the_month.mp3
Category:podcasts -- posted at: 7:24pm MDT

We all want leadership support, right? But if you're not careful to specify precisely what you want your leaders to do for you, you may find yourself worse off than before.
Direct download: episode_023-be_careful_what_you_wish_for.mp3
Category:podcasts -- posted at: 3:00pm MDT

Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents the various tools in the context of how they are applied. If you are not yet a Six Sigma Black Belt, you will discover what is taught in Black Belt training. If you're already a Black Belt, this podcast will help you understand when and how each tool is applied.
Direct download: episode_022-An_overview_of_Black_Belt_training.mp3
Category:podcasts -- posted at: 2:37pm MDT

One important Black Belt activity is to use the organization's data warehouse to explore cause and effect relationships by building models using multiple linear regression. This isn't as easy as just throwing all of the candidate Xs into a software package and crunching away. This podcast describes the technique Tom teaches in Black Belt training.
Direct download: episode_021-modeling_with_regression.mp3
Category:podcasts -- posted at: 8:28am MDT

Mindtool's Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sigma should (and should not) be used, what are the benefits and pitfalls that await Six Sigma users, where Six Sigma is heading in the future, and much more!
Direct download: episode_020-all_about_6_sigma.mp3
Category:podcasts -- posted at: 12:05pm MDT

episode 019-The International Academy for Quality The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is administered by a collegial assembly of Academicians who have been elected by their peers from the most respected, active and experienced protagonists of quality in the world. In this podcast Tom interviews IAQ Chairman, Spencer Hutchens, Jr.
Direct download: episode_019-interview_with_IAQ_Chairman_Spencer_Hutchens.mp3
Category:podcasts -- posted at: 8:09pm MDT

How good is that process? How do you know? This episode discusses the ins and outs of measuring the process to make it possible to predict future performance.
Direct download: episode_018-process_capability_analysis.mp3
Category:podcasts -- posted at: 3:13pm MDT

Can you perform designed experiments on processes that are not in a state of statistical control? This podcast tells you where six eminent expert statisticians come down on this issue, and Tom adds his summary of the debate and his 2-cents worth.
Direct download: episode_017-DOE_for_out_of_control_processes_2.mp3
Category:podcasts -- posted at: 2:56pm MDT

Variance inflation is a problem frequently encountered by Six Sigma Black Belts who are performing regression analysis. It can lead to serious problems with the analysis, such as regression coefficients with the wrong sign. Listen to this podcast to learn about variance inflation factors, a metric that quantifies variance inflation.
Direct download: episode_016-Variance_inflation_factor.mp3
Category:podcasts -- posted at: 1:45pm MDT

episode 015-Quality, Integrity and Six Sigma Can we really use Six Sigma to improve the integrity of the organization? You bet! Listen to this episode to find out how.
Direct download: episode_015-Quality_Integrity_and_Six_Sigma.mp3
Category:podcasts -- posted at: 3:31pm MDT

episode 014-QFD the old and the new Quality Function Deployment, abbreviated as QFD, has been around since 1966. It proved valuable enough to become a standard part of Six Sigma. But much about QFD has changed in recent years. Listen to discover how to supercharge your Six Sigma activities with the new and improved QFD!
Direct download: episode_014-QFD_the_old_and_the_new.mp3
Category:podcasts -- posted at: 10:49pm MDT

Episode 013-Quality Vampires Legend has it that vampires prowl the nights in Transylvania sucking the life's blood out of their victims. Like vampires, there are a number of approaches to quality improvement and control that can suck the life out of your Six Sigma results.
Direct download: episode_013-Quality_Vampires.mp3
Category:podcasts -- posted at: 9:09pm MDT

Episode 012 - Black Belt How To Guide Part II What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part II Tom discusses an approach to problem solving that has served him well for 40 years.
Direct download: Episode_012_-_Black_Belt_How_To_Guide_Part_II.mp3
Category:podcasts -- posted at: 3:23pm MDT

Episode 011 - Black Belt How To Guide Part I What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom discusses the role of the Black Belt, motivating others, working with teams as a Black Belt, management's responsibilities to teams, proper team structure, how to get the voice of the process, and problem solving.
Direct download: Episode_011_-_Black_Belt_How_To_Guide_Part_I.mp3
Category:podcasts -- posted at: 6:53pm MDT

Episode 010-Six Sigma and Global Warming Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analyze, Improve and Control phases of a hypothetical Six Sigma project on global warming?
Direct download: episode_010.mp3
Category:podcasts -- posted at: 7:19pm MDT

episode 009-Six Sigma in Small Business Six Sigma has done well for large companies, but can it work for small businesses too? And if so, what adjustments should be made? This is the topic of an interview in the Business Under Fire interview series with Tom Pyzdek by Carol Dickson-Carr of Power Ed Solutions and Managing Personal Resources and Bea Fields of Five Star Leader. This podcast features that interview.
Direct download: Six_Sigma_in_Small_Business.mp3
Category:podcasts -- posted at: 5:41pm MDT

Episode 008-What Control Charts Tell You Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determine what to plot on the control chart? How should we determine the sample size and sampling frequency? What do control limits mean? How do we use control charts? These questions and more are answered in this podcast.
Direct download: Episode_008-What_control_charts_tell_you.mp3
Category:podcasts -- posted at: 1:27pm MDT

Episode 007-Keeping your project moving There's no such thing as a Six Sigma project without obstacles to overcome. In this Podcast Tom Pyzdek discusses a couple of very common problems and how to overcome them.
Direct download: Episode_007-Keeping_your_project_moving.mp3
Category:podcasts -- posted at: 12:44pm MDT

Episode 006-VOC Part II: Net Promoter Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and used in Six Sigma.
Direct download: Episode_006-VOC_Part_II_Net_Promoter.mp3
Category:podcasts -- posted at: 8:54pm MDT

Episode 005-VOC Part I If you don't know for sure what your customers are looking for from your organization, chances are you're not giving it to them. Chances are you are wasting money and maybe even putting your very survival at risk.
This podcast tells you how to obtain the "Voice of the Customer," or VOC. It walks you step-by-step through a process of building a model of customer requirements using the Critical Incident Technique. A model of customer requirements is the starting point for Six Sigma.
Direct download: episode_005-VOC_Part_I.mp3
Category:podcasts -- posted at: 4:40pm MDT

Episode 004-what does the mean mean? The mean is an attempt to summarize a lot of data with a single number that represents a "typical" value. Tom discusses the pros and cons of several commonly used statistics. He also presents a quickie mean that can be computed in a pinch without a computer or calculator.
Direct download: episode_004-what_does_the_mean_mean_.mp3
Category:podcasts -- posted at: 4:09pm MDT

Episode 003-Black Belt Project Selection Pointers Here are 9 critical criteria for the Black Belt to consider when deciding if a project is worth pursuing.
Direct download: episode_003-Black_Belts_Project_Selection_Pointers.mp3
Category:podcasts -- posted at: 4:39pm MDT

Episode 002-Collinearity You've gathered the data and ran the regression analysis. Strangely, the biggest regression weights have insignificant p-values. Some weights even have the wrong sign! What the heck is going on here? Listen to this podcast to find out!
Direct download: episode_002-collinearity.mp3
Category:podcasts -- posted at: 2:20pm MDT

Episode 001-Dilbert got it wrong! Is Six Sigma a fad? Has it been widely discredited? Is it incompatible with innovation? These are claims made in the Sunday, November 26, 2006 Dilbert comic strip. Tom Pyzdek discusses each of these claims in depth.
Direct download: episode_001-Dilbert_got_it_wrong.MP3
Category:podcasts -- posted at: 6:46am MDT



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