Process and Quality Excellence Pointers

Six Sigma has done well for large companies, but can it work for small businesses too? And if so, what adjustments should be made? This is the topic of an interview in the Business Under Fire interview series with Tom Pyzdek by Carol Dickson-Carr of Power Ed Solutions and Managing Personal Resources and Bea Fields of Five Star Leader. This podcast features that interview.

Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determine what to plot on the control chart? How should we determine the sample size and sampling frequency? What do control limits mean? How do we use control charts? These questions and more are answered in this podcast.